Shipping & Returns Policy
Shipping Policy
We aim to process and ship all orders as efficiently as possible.
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Orders are typically processed within 5 business days.
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Shipping may take up to 10 business days depending on your location.
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Delivery timelines are estimates and may be affected by external factors such as weather, carrier delays, or peak periods.
Order Tracking
When your order ships, you will receive a tracking number via email.
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Please allow up to 24 hours for tracking information to update.
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We are not responsible for delays once the package is in the carrier’s possession.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
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We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
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If you notice an error, please contact us immediately—changes can only be made if the order has not yet shipped.
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Orders returned due to incorrect address may require additional shipping fees to be reshipped.
Shipping of Alcoholic Products
The purchase and shipment of alcoholic products is strictly regulated.
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We do not ship alcoholic products. Please visit your local liquor store to purchase Sneaky Weasel or Wily Wolverine.
All Sales Final
All purchases are considered final sale.
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We do not accept returns or offer refunds for change of mind, incorrect purchases, or sizing issues.
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By completing your purchase, you agree to these terms.
Damaged or Defective Items
We carefully pack all orders, but if your item arrives damaged or defective:
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Contact us within 2 days of delivery.
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Provide your order number and clear photos of the item and packaging.
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Please send it to info@balderdashbeer.com
Exchanges
We generally do not offer exchanges due to our all-sales-final policy.
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Exceptions may be made for damaged or defective items, subject to product availability.
Refunds (Exceptional Cases Only)
While all sales are final, refunds may be issued in limited circumstances (such as verified defects where replacement is not possible):
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Refunds will be processed to the original method of payment.
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Please allow 5–10 business days after processing for the refund to appear, depending on your financial institution.

